Louise Smith
Special guest
Louise Smith is the Chief Digital Officer at Lloyd's.
Louise Smith has been a guest on 3 episodes.
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585. Insights: After Dark: Better. Faster. Stronger.
December 3rd, 2021 | 1 hr 2 mins
11:fs, banking news, financial services, fintech
After Dark is back in front of a live audience! On our latest installment of Fintech Insider After Dark we are setting goals for the financial services industry in 2022 and beyond. How does financial services get better, faster, and stronger? Tune in to find out.
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537. Insights: After Dark: New World Order
June 18th, 2021 | 59 mins 24 secs
11:fs, banking news, financial services, fintech
After Dark is back! On our latest instalment of Fintech Insider After Dark we talk all about innovation and how customers' lives, wants & needs have drastically changed in the last few months. Who is leading innovation, are we all longing for a Super App and what new business models have we seen disrupt the market?
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Ep. 260. Insights: Product Design in fintech and banking
October 12th, 2018 | 46 mins 42 secs
banks, bbva, design, digital, fintech, marketing, monzo, natwest, product, rbs, revolut
On today’s show, our host Jason Bates is going to take a bit of a deep dive into the world of product design for digital products in fintech and banking. We're using the classic double diamond of design to explain just what matters most in designing products and how to deliver products that matter to customers.