747. Insights: How do we make back office payments processes sexy?’

Episode 935 · June 9th, 2023 · 43 mins 41 secs

About this Episode

Our expert hosts, David M. Brear, are joined by some great guests at Money20/20 to ask: "How do we make back office payments processes sexy?"

This week's guests include:

  • Ben Morfoot, Director of Product, GoCardless
  • Abid Mumtaz, Commercial Lead for Wise Platform, Wise

With soundclips from:

  • David Singleton, CTO, Stripe

We get it – the stuff that gets into consumer’s hands is bound to get the most attention from the wider world.

But, as certified fintech nerds, should we all be doing more to the bang the drum of the back-end of financial services - the oil in the machine that makes the whole thing operate?

In this show, our expert panel discusses: Why do the back-office processes often get overlooked? What are the biggest challenges to shining a light on this niche? Could AI make back-end payments a hot industry topic?

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

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