734: Insights: How important is trust to financial services in 2023?

Episode 922 · May 5th, 2023 · 48 mins 17 secs

About this Episode

Our expert hosts, Benjamin Ensor, is joined by some great guests to ask: "How important is trust to financial services in 2023?"

This week's guests include:

  • Barb MacLean, SVP, Head of Technology Operations and Implementation, Coastal Community Bank
  • Cinthia Merlos, Co-Founder, Vexi
  • Mark Mullen, CEO, Atom

Trust is often considered to be the most important currency a financial institution can hold - but how it’s earned, how it’s lost, or even how it’s defined is much more difficult to determine.

In this show, we’ve put together a panel of amazing experts to discuss: how financial services players gain trust, how it is lost, and does trust still matter?

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

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