448. Insights: Do we still need bank branches?

Episode 625 · July 31st, 2020 · 59 mins 48 secs

About this Episode

Our expert host Simon Taylor is joined by some great guests to talk about the digitalisation of banking we've seen over the last few months and what this might mean for the future of bank branches. Banks around the world have for some time reduced the amount of bank branches available for customers, and during COVID-19 all banks were forced to shut their branches and adopt a truly digital way of working. But what will happen when we are past this?

Joining us this week are:

  • Stephen Dury - Director of Innovation at Santander UK
  • Stuart Sopp - CEO of Current
  • Keith Brannan - Chief Marketing Officer at Kasasa
  • Kate Moody - Senior Customer and Product Lead at 11:FS

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

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