Benoit Legrand is CIO of ING.
Simon talks to Benoit about his unsuccessful startup experiences and what they taught him, how ING sees itself as a 20 year old fintech, why some banks are afraid of PSD2 and how to focus on the problems customers are facing.
They also take a look at Yolt, developing resistence to change and the importance of having a team dedicated to delivering change, why the scale of partnerships matter and touch on Brexit.
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This episode was produced by Laura Watkins and edited by Alex Woodhouse